Terms of service
Terms of Service
Overview
This website is operated by Mus & Co Hair And Beauty Suppliers Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Musandco.
By visiting our website, browsing our products or purchasing from us, you agree to be bound by these Terms of Service, together with any policies referenced on this website, including our Shipping Policy, Return and Refund Policy and Privacy Policy.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our website.
Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services to you.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian to use this website.
You must not use our products or website for any unlawful or unauthorised purpose.
You must not transmit viruses, malware or any harmful code through our website.
Products and Availability
We aim to display product information, prices, images and availability as accurately as possible.
However, we cannot guarantee that all product descriptions, colours, images, pricing or stock availability will always be error free.
We reserve the right to correct errors, update information, change prices or cancel orders where information is inaccurate or incomplete.
Prices and Payment
All prices are shown in GBP unless stated otherwise.
Payment must be completed at checkout before your order can be processed.
We reserve the right to refuse or cancel any order if payment is not authorised, if fraud is suspected, or if there is an error with pricing or product information.
Order Acceptance
Receiving an order confirmation email does not mean that your order has been accepted. We reserve the right to accept, refuse or cancel any order for any reason, including stock issues, payment issues, suspected fraud or incorrect information.
Shipping and Delivery
Shipping information is provided in our Shipping Policy. Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, incorrect delivery information, customs, weather, strikes, bank holidays or events outside our control.
Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy.
Certain items may not be eligible for return for hygiene, safety or quality reasons, especially where products have been opened or used.
Accuracy of Billing and Account Information
You agree to provide current, complete and accurate purchase and account information for all orders placed through our website.
You agree to promptly update your account and other information, including your email address, billing address and delivery address, so we can complete your transactions and contact you where needed.
Third Party Tools and Links
Our website may include links to third party websites or tools. We are not responsible for the content, policies, security or practices of third party websites.
Accessing third party links is at your own risk.
User Comments and Feedback
If you send us reviews, comments, suggestions, images or other content, you agree that we may use this content for customer service, improvement, marketing or website purposes where permitted by law.
You must not submit anything unlawful, abusive, misleading, defamatory or harmful.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Errors and Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We reserve the right to correct any errors and to update or cancel orders where necessary.
Prohibited Uses
You are prohibited from using the website or its content:
For any unlawful purpose
To violate any laws or regulations
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm or discriminate
To submit false or misleading information
To upload viruses or malicious code
To collect or track personal information of others
To interfere with the security features of the website
Limitation of Liability
We do our best to provide a reliable and accurate service, but we cannot guarantee that your use of our website will be uninterrupted, timely, secure or error free.
To the fullest extent permitted by law, Mus & Co Hair And Beauty Suppliers Ltd. shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our website or products.
Indemnification
You agree to indemnify and hold harmless Mus & Co Hair And Beauty Suppliers Ltd., its owners, employees, partners and service providers from any claim or demand arising from your breach of these Terms or your violation of any law or third party rights.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.
Changes to These Terms
We reserve the right to update, change or replace any part of these Terms of Service by posting updates on this page.
Your continued use of our website following any changes means that you accept those changes.
Contact Information
Questions about these Terms of Service should be sent to:
Mus & Co Hair And Beauty Suppliers Ltd.
Company number: 12063923
Registered office address:
807 Green Lanes, London, England, N21 2SG
Email: mus@musandco.com
Website: musandco.com